Accessibility Statement

CT Mattress And Furniture is committed to making our website accessible and usable for all customers. We aim to improve the accessibility, usability, and readability of ctmattressandfurniture.com.

1. Our Accessibility Efforts

We aim to support clear page structure, readable text, keyboard navigation where possible, meaningful links, image alt text where appropriate, accessible forms, and compatibility with common assistive technologies.

2. Ongoing Improvement

Accessibility is an ongoing effort. We regularly review our website and aim to improve accessibility over time.

3. Feedback

If you experience difficulty using our website or accessing any content, please contact us at info@ctmattressandfurniture.com or +1 714 723 0076.

Please include the page URL, a description of the issue, your browser and device type, and the assistive technology used if applicable. We will make reasonable efforts to assist you.

4. Contact Us

Store Name: CT Mattress And Furniture

Phone: +1 714 723 0076

E-mail: info@ctmattressandfurniture.com

Address: 2954 W Ball Rd, Anaheim, CA 92804, United States

Service Hours: Monday - Friday, 9:00 AM - 5:00 PM (CST)

Cancellation Policy

This Cancellation Policy explains how order cancellations are handled at CT Mattress And Furniture.

1. Cancelling Before Shipment

You may request cancellation before your order has shipped by contacting us at info@ctmattressandfurniture.com. Please include your order number and cancellation request.

We will make reasonable efforts to cancel the order if it has not yet entered fulfillment, packaging, freight booking, production, procurement, customization, or shipment.

2. Orders Already Processed or Shipped

Once an order has been processed, packed, handed to a carrier, assigned to freight shipment, or shipped, cancellation may no longer be possible.

If cancellation is not possible, you may request a return under our Return and Refund Policy after delivery.

3. Custom or Made-to-Order Items

Custom, personalized, or made-to-order products may not be cancellable once production, procurement, customization, or special-order processing has started.

If a custom or made-to-order product is eligible for cancellation, we will confirm this by email.

4. Delayed Orders

If we cannot ship your order within the estimated timeframe, we may contact you with updated information.

Where required by applicable law, you may choose to accept the delay or cancel the unshipped order for a refund.

5. Fraud, Payment, Address, or Availability Issues

We may cancel an order if payment cannot be verified, fraud risk is detected, the delivery address is incomplete or unsupported, the product is unavailable, the order contains a pricing or listing error, the carrier cannot deliver to the address, or legal or regulatory restrictions prevent fulfillment.

If we cancel an order, we will issue a refund for amounts paid, unless otherwise permitted by law.